05
FEB
2017
Lost Money Found

Recover Lost Income

Recover Lost Income To meet income potential, most facility or school owners think: we need more members or students. However, there are areas where your fitness or Martial Arts business may be losing income that could be reclaimed or prevented. Recovering this lost income helps...
22
NOV
2016

Can You Sign Them Up Before You Open?

Can You Sign Them Up Before You Open? It’s been your dream to open your own gym. There are so many things to do! Get your location ready, pick out the perfect equipment, sign up members! The excitement can be overwhelming! You decide to have an open house prior to your first day...
22
SEP
2016

Managing Recurring Membership Dues

Any business or organization with recurring membership dues faces challenges such as: Payment processing costs Contacting members when a card is declined Chargebacks (when a member refuses to pay and requests their bank or credit card company to stop payment) Cancellations...
08
SEP
2016

Payment Processing Fees

Payment Processing Fees Whether you use recurring billing, online payment processing, or swipe cards at your facility, accepting payments is part of doing business. In order to accept a credit card, businesses must have a payment processor or payment service provider (PSP). Costs...
01
SEP
2016

Cancellation Procedures

Defining cancellation procedures is part of setting up your business policies and procedures when coming on board with AAC. It is important that you ensure your rules are compliant with state laws where you perform business. While state laws provide various cancellation...
26
AUG
2016

Freeze Procedures

Freeze procedures enable fitness clubs and Martial Arts schools to provide an option for customers to “freeze” their account for a duration of time as part of their business policies and procedures. Clearly defined freeze procedures provide flexibility for customers who are in a...
22
FEB
2016
Business Policies and Procedures

Business Policies and Procedures

As part of becoming an AAC client, you are given the opportunity to define your business policies and procedures regarding management of your customers. This blog is a brief overview of the policies and procedures you can define and implement for your facility or school with AAC....
05
MAY
2015

PCI Compliance And Your Business

What Are PCI Compliance Standards? Payment Card Industry Data Security Standards (PCI DSS) are a set of security requirements issued by the Payment Card Industry Security Council (PCISC). Compliance with PCI Standards shows that we protect your data with the utmost care. At...
26
JAN
2015

How to Retain Existing Members without Sales

It’s been proven time and time again – the cost to get new members is much higher than the cost to keep current members.  A focus on rewarding membership loyalty is beneficial to your health club. Build a relationship with customers which will express more interest in their...