It’s not uncommon for fitness business owners to launch their studio or gym using spreadsheets to track key business data and a credit card payment terminal to receive payments. But you can run your fitness business so much smarter with member management software like Zen Planner, even from the very beginning.
Member management software gives you an abundant set of tools which will allow you to be an informed and profitable business owner.
Receive More Money
Without member management software, you can’t automate your billing, so you’re stuck chasing down membership fees and letting revenue slip through the cracks. Yes, that’s what you’re doing if you are relying on a manual billing process. You’re losing money and wasting much time doing so.
However, with member management software, billing is automated, so you receive your payments on time, every time. Once you set someone up with a membership, their automated payments process and post to their account, without you doing any more work.
If a member’s credit card is about to expire, they receive an automated system notification prompting them to replace their card number. From there, the payment processes automatically. If the member doesn’t remember to replace their card number, your software’s full-service billing team can take over and ensure you get paid.
Not only will automated payments help you receive more money, but they’ll make it easier to budget and manage your finances. Automated payments give you peace of mind and predictability because you know you are going to get paid at the same time each month. That certainly allows you to look ahead, make projections and grow your business.
Make Better Business Decisions
Member management software helps you accurately track sales and run key reports to give you a clear picture of your gym’s overall financial health. With these comprehensive reports, you will have the ability to make well-informed, day-to-day decisions and stay on track with your bigger financial goals.
For instance, if you notice your leads are declining, you’ll know to increase your marketing budget or try new marketing strategies. Likewise, if you see a sharp increase in the number of students per class, you can open up a new class time each day to accommodate the growth. But without easy access to your business reports, you won’t be able to make these sound operational decisions.
Let Your Members Do More for Themselves
Your members need the ability to perform basic self-service tasks, like reserving a class, checking in when they arrive and changing out credit card information for billing. Member management software gives you this functionality and frees up a lot of your time. Self-service features also keep your members happy, which helps with member retention.
Protect Payment and Personal Information
Finally, member management software secures your members’ personal data. This feature alleviates the concerns associated with ever-rising cases of fraud and data theft. Your management software should be compliant with the Payment Card Industry Data Security Standards, which are the accepted payment industry safety standards.